Privacy Policy

We at Perfect Auto Repair & Tires appreciate your privacy and are devoted to protecting sensitive information you provide. When you use our website, get in touch with our staff, book an appointment, or enjoy our vehicle repair services, this Privacy Policy explains how we collect, use, keep, and protect your information.

You agree to the practices specified in this Privacy Policy by using our website.

Information We Collect

When you freely provide us personal information, we may:

Schedule an appointment
Request an estimate
Contact us by phone, email, or website form
Subscribe to updates or promotions
Submit inquiries regarding our services

The information we collect may include:

Name
Email address
Phone number
Vehicle information
Service requests
Appointment details
Any data you decide to send us via our contact forms

In addition, when you visit our website, we might simply collect some technical data.

Information Collected Automatically

When you browse our website, we may collect information such as:

IP address
Browser type
Device information
Operating system
Referring website
Pages viewed
Date and time of visits
Website interaction data

We can improve the user experience, website performance, and service quality with this information.

How We Use Your Information

We use collected information to:

Arrange and oversee appointments
Answer inquiries and requests for services
Offer auto maintenance and repair services
Deliver customer support
Improve website functionality
Examine the performance and traffic of your website.
Send appointment confirmations and service reminders.
Communicate promotions, updates, and special offers when permitted

Cookies and Tracking Technologies

Our website may make use of cookies and other monitoring tools to improve its performance and your browsing experience.

Cookies may be used to:

Remember user preferences
Improve website performance
Analyze visitor activity
Measure marketing effectiveness
Enhance website security

Cookies can be turned off via your browser’s settings. However, if cookies are turned off, some website functions might not work as planned.

Third-Party Services

To run our company and website, we could consider the use of trustworthy external services, such as:

Website analytics providers
Appointment scheduling tools
Customer communication platforms
Marketing and advertising services
Payment processing providers when applicable

These providers may collect and process information according to their own privacy policies.

Google Analytics

Google Analytics and other similar analytics tools may be used by our website to figure out how users interact with it.

Google Analytics may collect information such as:

Pages visited
Time spent on pages
Device information
Geographic location data
Traffic sources

This information helps us improve our services and website performance.

How We Protect Your Information

To avoid unapproved access, leakage, modification, or loss of personal information, we put in place suitable administrative, technological, and physical security measures.

Even while we work hard to protect your data, no digital communication or storage technique can be completely secure.

Sharing of Information

Perfect Auto Repair & Tires does not sell, rent, or trade personal information to third parties.

We may share information when:

Required by law
Necessary to protect our rights or property
Working with trusted service providers who assist in operating our business
Required to complete services requested by customers

Communication Consent

By giving your contact information, you agree to be informed about:

Appointment confirmations
Service reminders
Repair updates
Customer service inquiries
Promotional offers and company updates

At any point, you can choose not to receive promotional materials.

Third-Party Links

Links to external websites may be found on our website. The policies, content, and privacy practices of other websites are not our obligation. We recommend visitors to check the privacy policies of any websites they visit that are controlled by third parties.

Children’s Privacy

Children under the age of thirteen are not the ideal audience for our website or services. We don’t intentionally collect children’s personal information.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of certain personal information
Opt out of certain communications

To make a privacy-related request, please contact our team.

Changes to This Privacy Policy

This Privacy Policy may be modified or amended if necessary at any time by us. Changes will become effective immediately upon posting to this page. We encourage users to review this page periodically for updates.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Perfect Auto Repair & Tires

Beltsville Location

10815 Baltimore Ave
Beltsville, MD 20705
Phone: (301) 477-3626

Rockville Location

11800 Parklawn Dr
Rockville, MD 20852
Phone: (301) 230-7600

Greenbelt Location

20 Southway
Greenbelt, MD 20770
Phone: (410) 844-2741

Please get in touch with our staff during regular business hours if you would need more information about our services, appointments, or privacy policies.